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Privacy policy

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Privacy policy

Privacy Notice

Effective: June 16th, 2021

Welcome to Child Protection Training International Limited Privacy Notice.

Child Protection Training International is a training provider. We provide training courses via our website and face to face / Classroom.

In everything we do Child Protection Training International respects your privacy and is committed to protecting your personal data. Child Protection Training International complies with all UK GDPR requirements and for citizens of the EU we comply with EU GDPR.

Child Protection Training International is a data controller for all the data that it processes.

We do not process any special category data, nor do we not knowingly collect data from children.

This privacy notice supplements the other notices and is not intended to override them.

PURPOSE OF THIS PRIVACY NOTICE

This privacy notice explains how and why we process (collect, use, retain and share) the personal data of everyone who Child Protection Training International interacts with:

It also explains all of your rights in relation to your personal data including how to contact us or the supervisory authorities in the event you have a complaint.

If you have any concerns about this notice or any questions about Child Protection Training Internationals processing of data please contact ourselves or our Data Protection Officer on the details at the bottom of this document.

THE DATA WE COLLECT ABOUT YOU

We collect a variety of information about people who interact with us.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

For our learners we need to collect your name, email address and if you require us to send a paper copy of your certificate we will need a postal address. Optionally, you can provide your phone number.

Learners will be asked to create an account with Child Protection Training International and this requires you to provide a username and secure password.

For people who purchase a course from us (including those who purchase for others) we need to process your name; email address; telephone number and data that allows us to process your order such as courses and quantities required, billing/invoice address and payment details.

For people who supply us with goods and services we need to collect and process your name, contact information and bank details or payment methods.

For people who visit our offices: we may collect your name and contact details. Our office operates CCTV for the prevention of crime so when visiting us your image will be stored in our CCTV system and held for a rolling 30 days.

For those who sign up to our marketing information or who enter a competition we will need to collect and process your email address. Competitions vary and entry requirements will be communicated separately. Should you win a competition we might need your postal address and proof of identity.

Those who interact with us through our website(s) which use limited technologies and cookies to help us to deliver an effective, personalised and tailored user experience.

Those who interact with us on social media Child Protection Training International do not take any data outside of social media platforms on which you make contact with us unless you have asked us to do so – for example when answering learner queries raised through Facebook, Whats App or Messenger or you have indicated through Linkedin that you would like to receive communications from us. We do use your social media username or profile to re-tweet you for example, but this remains within the social media platform itself.

For more information about our use of social media see section below.

WHEN IS YOUR PERSONAL DATA COLLECTED?

There are various points of contact when Child Protection Training International needs to process personal data. When you:

When we enter into a contract with our suppliers, contractors and advisers (including steps at your request before entering into a contract). 

We also collect data through automated monitoring of our websites and other technical systems, such as our computer networks and connections, CCTV, access control and communications systems. 

We use instant messaging systems where customers or learners ask us to do so or where we re-tweet or re-post information within social media platforms. 

In very limited circumstances and only where required, we may also collect personal data from third parties such as that which is available publicly e.g., Companies House. 

We collect limited data at the time of payment:

HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when there is a lawful and legitimate reason for doing so.

We use your personal data for the following reasons:

 

 

MARKETING AND PROMOTIONAL COMMUNICATIONS

As described above we do undertake marketing to subscribers; customers and those who have opted in. You have the right to opt out of receiving promotional communications at any time by:

Where you have unsubscribed from our email updates or where you ask us to stop sending promotional or other offers this will not affect any other interaction you have with Child Protection Training International – for example we will continue to send course renewal reminders at the appropriate time.

We may ask you to confirm or update your marketing preferences if you instruct us to provide further courses or content in the future, or if there are changes in the law, regulations, or the structure of our business.

We do not process data for any other party nor do we sell data to any third parties for direct marketing purposes.

WEBSITE AND THIRD-PARTY LINKS

Our website includes links to third-party websites, plug-ins and applications. If you access other websites using the links provided, the operators of these websites may collect information from you which will be used by them in accordance with their own privacy policies, which may differ from ours. Therefore, if you use these links to leave our Site and visit websites operated by third parties, we cannot be responsible for the protection and privacy of any information that you provide to them. Please check these policies before you submit any personal data to these websites.

Child Protection Training International websites use Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out such things as the number of visitors to the various parts of the site. This information is only processed in a way that does not directly identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our websites.

SOCIAL MEDIA

Information or comments you post or disclose on Child Protection Training International’s social media platforms (for example, Facebook, Linkedin, Twitter, or other social media applications) is public and will be treated as such for the purposes of this notice and Child Protection Training International’s use of that data. Child Protection Training International cannot control the use of information disclosed in such platforms. You should always take care and exercise caution when posting or disclosing information in public spaces, this includes personal information or data. Content posted in Child Protection Training International’s social media pages and interactive parts of the Hub, including advice and opinions, represents the views of the individuals who post that content, and such individuals bear sole and exclusive responsibility for the posting of that content. Child Protection Training International does not necessarily endorse, support, verify, or agree with any content posted on our social media pages and forums.

 

SOCIAL MEDIA WIDGETS

Child Protection Training International websites include social media widgets, such as the Facebook, LinkedIn, Twitter buttons and widgets, such as the “Share” button (embedded in specific articles on our Hub). Social Media widgets are either hosted by a third party or hosted directly on Child Protection Training International’s website. Your interactions with these widgets are governed by the privacy policy of the company providing it. These widgets may collect (a) your IP address, (b) which Child Protection Training International webpage you are visiting, and (c) may set a cookie to enable the feature to function properly. Child Protection Training International advises anyone using these widgets to be aware of the privacy notices related to each widget.

WHO WE SHARE YOUR DATA WITH

It may be necessary to share your information with our contractors and sub-contractors so they can provide a service to you or to enable us to deliver our courses and other learning resources. The contractors and sub-contractors are contractually required to ensure that they adhere to the security requirements imposed by the Data Protection Act and/or the General Data Protection Regulation; or any other applicable laws and regulations following the end of the transition period for the UK leaving the EU (as applicable).

Our contractors and sub-contractors will not share your information with any other parties (except where expressly agreed in writing with Child Protection Training International) and will only be able to use the information when completing work on behalf of Child Protection Training International whether as joint controller of data for example our accountants or a processor of data for example those who we engage to supply data storage of our Learning Management System.

Whilst there are no plans for any change to Child Protection Training International’s business or ownership if our business was sold we will transfer your personal data to a third party as follows:

In each case, the legal basis on which we process data in these circumstances is our legitimate interest to ensure our business can be continued by a purchaser. If you object to our use of personal data in this way, the relevant seller or buyer of our business may not be able to provide products or services to you.

In certain circumstances we may also need to share your personal data if we are under a duty to disclose or share personal data in order to comply with any legal obligation.

SECURITY AND YOUR PERSONAL INFORMATION

We know how much data security matters to all our customers and everyone we interact with. With this in mind, we will treat your data with the utmost care and take all appropriate steps to protect it. The information that you provide is stored securely whether it be digital or physical.

Across all of our business we have appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We secure access to all transactional areas of our websites and apps using ‘https’ technology and all payment transactions are encrypted (using SSL technology) – payments are handled securely under contract by external providers such as PayPal/Stripe.

The account information associated with Child Protection Training International is password protected for your privacy and security. You choose your password for your Child Protection Training Internationalaccount so the strength of that password is determined by you. We recommend that you choose a unique password and not share your password with anyone else.

INTERNATIONAL DATA TRANSFERS

Child Protection Training International stores and backs up your data to servers based in the UK. 

However, to deliver our learning in the most effective way we sometimes need to share your personal data with third parties and suppliers outside the UK or the European Economic Area (EEA). This is for example if you are based outside the UK and place an order with us, we will transfer the personal data that we collect from you to Child Protection Training International in the UK. Other examples are (1) where services are used to support the smooth running of our business. (2) where you contact us by email there is always a risk that a third party processor may transfer the communication outside of the UK or EEA including the USA.

PROTECTING YOUR DATA OUTSIDE THE EEA

If your data is transferred outside of the UK or EEA, we have procedures in place to ensure your data receives the same protection as if it were being processed inside the UK or EEA. For example, our contracts with third parties stipulate the standards they must follow at all times. If you wish for more information about these contracts please contact our Data Protection Officer.

Any transfer of your personal data will follow applicable laws and we will treat the information under the guiding principles of this Privacy Notice.

HOW LONG WILL YOU USE MY PERSONAL DATA FOR

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, this includes our obligation as a learning provider, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

We currently:

YOUR RIGHTS

Access

The right to be provided with a copy of your personal information (the right of access).

Rectification

The right to require us to correct any mistakes in your personal information.

To be forgotten

The right to require us to delete your personal information—in certain situations.

Restriction of processing

The right to require us to restrict processing of your personal information—in certain circumstances, eg if you contest the accuracy of the data.

Data Portability

The right to receive the personal information you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations.

To object

The right to object:

--at any time to your personal information being processed for direct marketing (including profiling);

--in certain other situations to our continued processing of your personal information, e.g. processing carried out for the purpose of our legitimate interests.

Not to be subject to automated individual decision making

The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.

For further information on each of those rights, including the circumstances in which they apply, please contact us or see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the UK General Data Protection Regulation. For citizens of the European Union Child Protection Training International applies the same standards through compliance with EU GDPR - more information can be found through individual countries local data protection authorities for example CNIL in France https://www.cnil.fr/en/home

If you would like to exercise any of those rights, please: